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Essentials
Wi-Fi
The network name and password are displayed inside the apartment so they remain private and easy to find after arrival.
1
Open Wi-Fi settingsChoose the Sunset View network shown in the apartment.
2
Enter the passwordUse the password written on the information card.
Connection problem? Restart Wi-Fi on your device first, then message us if it still does not connect.
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Kitchen
Coffee machine & kitchen
The kitchen includes the essential equipment for preparing breakfast and meals. Please use only suitable products with each appliance.
1
Check water and containerMake sure the machine is correctly assembled before use.
2
Switch off after useDo not leave appliances running unattended.
Please: do not force doors, buttons, capsules or removable parts.
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Kitchen
Dishwasher
Remove food residue before loading dishes and use only dishwasher detergent.
1
Load carefullyKeep spray arms and detergent compartment clear.
2
Select a normal cycleAvoid interrupting the programme once started.
Before check-out: please leave all dishes clean.
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Laundry
Washing machine
Use a small amount of suitable detergent and do not overload the drum.
1
Check pockets and coloursRemove objects and separate delicate items.
2
Use a normal programmeDo not force the door while it is locked.
Please report leaks immediately. Switch the appliance off and contact us.
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Waste
Waste sorting
Please follow the labels on the bins and separate waste where possible.
Paper and cardboard
Glass
Plastic / packaging
Residual waste
Unsure where something goes? Leave it separated and message us rather than mixing all waste together.
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House rules
Please help us care for the apartment
No smoking, including e-cigarettes
No parties or events
Respect neighbours and quiet hours
No unregistered overnight guests
Do not enter private/service areas
Do not walk on rugs with shoes
Important: furniture, floors, linens and appliances must be used with care.
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Comfort & safety
Heating, windows and electricity
Keep windows closed when heating is operating. Before leaving for the day, turn off unnecessary lights and appliances.
1
Ventilate brieflyOpen windows fully for a few minutes rather than leaving them tilted for long periods.
2
Close windows properlyMountain weather can change quickly, including wind and rain.
3
Report alarms or unusual smellsLeave the apartment and contact emergency services if there is immediate danger.
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Check-out
Check-out time
Check-out is by 10:00 AM on the day of departure unless a different time has been agreed in writing.
Please be punctual: the cleaning team needs enough time to prepare the apartment for the next guests.